FAQ

What Are the Required Documents for a Canada Visa?

Here are the documents required for a Canada visa:

  • Your passport.
  • Appropriate Canada visa application form.
  • Proof of paid Canada visa fees.
  • Proof of clean criminal record.
  • Proof of being in good health through a medical exam.
  • Photographs in accordance with the photo requirements for a Canada visa.
  • Proof of financial means.
  • Proof you will return to your home country once the Canadian visa expires.
  • Identity and Civil Status Documents.
  • A cover letter that explains the purpose of your travel to Canada.
  • Letter of support/invitation to Canada.

Age

The requirements may differ based on whether the applicant is an adult (over 18) or a minor (17 or under). Only adults can be primary applicants on an application. The minors must be attached as the dependents.

If a minor is traveling alone, there are different requirements. (See the visa requirements for minors below).

Passport

You must have a valid passport and any other travel documentation. When you apply for a Canadian visa, you have to provide photocopies of the information page of your passport. It must include:

  • Your passport number.
  • The date of issue and expiry.
  • Your personal information: name, photo, place of birth, and date of birth.

Documents and forms

When you apply for a Canadian visa, you will have to download an Application Package from the IRCC website. There, you will find an instructional guide, a document checklist, as well as all the forms you have to complete and submit.

You have to submit all the documents and forms that are on the checklist. These documents include (but are not limited to) passport copies, pictures, fee receipts, and other identity documents.

In addition to the documents listed on IRCC’s checklist, different countries may require specific documents. You will have to ask the visa office responsible in your country whether you need additional documents.

Proof of paid Canada visa fees

In order to apply for a Canadian visa, you will have to pay the necessary fees and attach the receipts on your application. The fee prices change depending on the purpose of travel.

There are two types of fees:

  • Application processing fees
  • Biometric fees

To see the current Canadian fees, click here.

Canadian visa photos

You have to provide two passport pictures based on Canada’s requirements. If the pictures do not match the requirements set by Canada’s Government, your application could be rejected.

See the Canadian visa photo requirements here.

You may want to bring the photo requirements when you go to take the picture and show it to the photographer.

Proof of financial means

You have to provide evidence that you can financially support yourself and any family members who may be coming with you for the duration of your stay. You can do this through the following:

  • Bank statements.
  • Letter of employment showing annual earnings.
  • Evidence you have arranged to receive financial support from friends/family to cover the duration of your stay.
  • Evidence of income of your Canadian host or family member.

Keep in mind this is not an exhaustive list, and different countries may require other types of proof.

Proof you will return to your home country once the visa expires

You will need to convince your visa officers that after your visa expires, you will return back home. There are several ways you could do that, including:

  • Proof of employment. You have to provide copies of your employment contract, a letter of employment that identifies you as a permanent employee, states when you are expected to return to work, and your role at the company.
  • If you own property in your home country, you have to provide evidence of it, such as title deeds or lease agreements.
  • If you have familial ties in your home country or people that you need to take care of, such as elderly family members or children, you need to get evidence of your responsibilities.

Identity and Civil Status Documents

You need to attach photocopies of your identity and civil status documents with your Canada visa application. This includes birth certificates, marriage certificates, or divorce/annulment certificates.

In some cases, you may be required to provide National IDs or family or household registries.

You will have to contact the visa office in your country for more information.

Police clearances

You will have to prove that you do not have any previous criminal records and are not a danger to Canadian society. You can do this by obtaining a police certificate or clearance in your home country.

In some cases, you may have to provide police clearances from any country you have lived in for longer than six months.

Medical exam

You have to be in good health in order to obtain a Canadian visa. In order to prove that, you may be required to enter a medical examination and include the results in your application.

However, if you plan to stay for less than six months, a medical exam is usually not necessary, unless you will be working closely with people.

However, your usual doctor cannot perform your examination. It will have to be a Panel Physician.

Panel Physicians for each country can be found on IRCC’s website.

Purpose of travel

You need to provide a purpose for your travel to Canada when you apply for a Canadian visa. The requirements depend on the country, but it could include:

  • An invitation letter from your sponsor or the family member/friend you will visit.
  • Contact information of the people who can support your stated purpose of visit.
  • Any documents that support your purpose of travel.

Letter of support/invitation

In some cases, you may need to provide a letter of invitation from someone in Canada. That person has to be either a Canadian citizen or hold Permanent Residence.

The person who writes the letter is not legally responsible for you. He or she has to give you that letter, and you must include it in your application.

The letter has to include this information about you (the person applying for the visa):

  • Name.
  • Birth date.
  • Phone number and address.
  • The relationship you have with the person who is writing the letter.
  • How long you will stay in Canada, where you will stay, and when you plan to leave?
  • How do you plan to support yourself financially?

The letter also has to include the following information about the writer:

  • Their complete name and date of birth.
  • Their Canadian address and phone number.
  • Their residence status (Citizen or Permanent Resident) and a photocopy of a document that proves it.
  • Their job title.
  • Their family details (names and dates of birth for his/her spouse and dependents).
  • How many people are in their household?

 

Flights
How can I change my password?
To change your password please follow the steps below, your new password will be sent to the e-mail address that you entered when you first created your membership account.

Log into my account on our website.
You will find on the left side of the page "Change Password"
Carry out the recommended steps then click "Submit"
The new password will be sent to your registered e-mail address immediately.
How to select my destination?
Your destination can be selected by entering or typing the city name or IATA code in the appropriate box.

How can I modify/cancel a previous booking?
You can change/cancel your previous booking at any time, however the change of date or cancellation depends completely upon the terms and conditions of the airlines you have chosen, the fare and availability of your amended booking.

Log into www.kaptraveler.com
Go to my account choose the itinerary that needs to be canceled then press the cancel button.
Write down the reason for the cancellation
Submit your request.
Our customer service team will review the terms and conditions that apply to your request and inform you about the cancellation policy.
There is a possibility that an additional service fee may be charged for cancellation/change of date depending upon the terms and conditions of the airlines.
You can change/cancel your reservation by calling Flyin at
Our customer service agents are available 24 hours a day, 7 days a week.

How can I access more information about hotels, car rentals and cruise arrangements?
Flyin.com offers hotel, car rental and cruise arrangements. You can reach our customer service team on +966 112246333 and they will gladly extend support regarding bookings, payment and others.

What does online payment mean?
It's the new booking service on Flyin.com that makes it easy and instant to pay and issue your ticket.

What do I need for making an online payment?
All that you need is to have a valid credit card.

Once the payment is done, where can I get my tickets?
The electronic tickets will be automatically issued; you can view and print the passenger receipt, invoice and e-ticket by

logging into the My Account section on the kaptraveler.com homepage. It will also be sent to your email.

What happens if I cancel my booking that I paid for online and collect my tickets?
By canceling the booking online, the refunded amount will be automatically deposited into your account; several charges might be applied for each passenger in the booking.

After paying online, if I do not receive the ticket, what shall I do?
If you did not receive your e-ticket within 24 hours or your flight is soon, please contact the Flyin.com customer service team.

Electronic ticket, what does it mean?
It is the electronic form of a paper ticket and a method to document the sale where the e-ticketing record is stored in the airline database and it can be retrieved at any time. The passenger will be provided with an e-ticket receipt instead of the normal paper ticket.

What's the value of e-ticketing?
To provide passengers with the simplest, most efficient, and most convenient service.

How is an electronic ticket useful?
E-tickets bring an array of benefits to passengers as no hardcopy tickets to be carried during the trip, no lost tickets, easier modification of ticket itineraries, faster refund process, and faster check-in at airports and self-service kiosks. In addition, e-tickets can be purchased through more convenient channels (i.e. internet).

What's the value of booking information while issuing an e-ticket?
Having the proper booking information enables the airline to provide better customer service. Therefore, the passenger shall ensure that his/her name must be spelled as per the passport.

Are there any additional requirements to issue e-tickets?
As long as the passenger has spelled his/her name as shown on the passport and receives and maintains the e-ticket receipt, his journey is confirmed.

Are there any additional requirements to issue e-tickets?
One of the following identification documents must be presented
- Passport (must be available on all international flights)
- Residency ID
- National ID

Do I have to carry a copy of the e-ticket receipt to check in the flight?
We recommend that you show the e-ticket receipt along with some form of identification. This will facilitate and speed up the check-in process.

Do I have to carry a copy of the e-ticket receipt to step into the airport?
We recommend that passenger always have a copy of their e-ticket receipt to be shown to airport security if requested.

Hotels
Do children receive discounted prices?
The policy regarding child reductions varies between hotels. Please be assured that whenever child discounts apply, they will be passed on to you.

What does the total price include?
The price displayed is the total cost of the room/s requested for the duration of your trip. The price also includes flyin.com service fees.

Can I book over the telephone?
Yes, our customers should have the choice of either booking on our website or, if they prefer, over the telephone. Click here (contact us) for more information.

Can I book without an email address?
If you do not have one, please contact our customer services team who will be glad to make a reservation on your behalf.

Can I book on behalf of my friends or somebody else?
Yes, you can. You may make the reservation online or via our customer service team.

Why is the hotel's rate different from when I last visited?
In fact, flyin.com uses different hotel suppliers to give you the best prices and ongoing availability. Prices can change regularly based on supply and demand, hotel availability, and currency fluctuations. However the price will not change after we receive the payment, thus we encourage you to place your reservation immediately.

Will the photo of the room displayed on the site be the one I'll get?
Please be aware that room size, design, fixtures, furnishings, and facilities may vary from those shown in the photographs. Also please note that some hotels don't make modifications for a while that's why the photos may differ from the real ones.

How late can I check in to a hotel?
Most hotels will allow check-in at any time during the day, however, check-out is usually restricted to a specific time. Please consult your hotel and check their check-out policy. However for late check-in please contact the hotel directly and inform them of the situation, because some hotels consider it as a "No show".

How do I know if my hotel booking is confirmed?
Once you complete your booking payment, we will send the hotel voucher to your email immediately including the booking reference number. You can also access all the bookings you have placed with us online through the 'My Account' section accessible via our homepage. After logging in, you can review your travel itinerary and print additional copies of your hotel voucher.

Do I have to re-confirm my booking?
You do not need to re-confirm your booking either with us or with the hotel directly. If you have any questions related to your booking before your departure please contact our customer services team who will be happy to help.

What documents do I need to check in at the Hotel?
You will receive a confirmation email and voucher; print it before your departure and show it to the hotel receptionist to avoid any inconvenience. Some hotels ask for a valid credit card for any optional charges/fees.

What are the methods of payment?
We can only accept valid credit cards, debit cards, and cash as methods of payment. Because of your protection against the loss of money, you should review the valid payment methods to understand how you can select a payment method and how protection differs depending on your payment method.

Should I be afraid to enter my credit/debit card details?
Flyin.com uses HSBC/SABB bank payment page which is fully secured and your credit card details will be encrypted (will be transferred into a secret code) once entered for your privacy. kaptraveler.com uses the National Bank of Egypt payment page which is fully secured and your credit card details will be encrypted (will be transferred into a secret code) once entered for your privacy.

I have contacted the hotel and they don't have my reservation.
Generally, your name will be sent within 72 hours before your arrival date. Please rest assured that the room is booked and we will be sending the guest names closer to the arrival date.

What happens if my arrival is delayed?
Most of our hotel rooms will be held until 5 a.m. the following morning. However, on certain occasions, the hotel will hold your reservation until 00.01 the day after your check-in date. If your delay means that you will be arriving later than midnight we recommend you to either contact our customer services team or the hotel directly in order to make arrangements to hold your room for longer.

How do I reach the hotel?
Once your booking is complete, we will send the voucher that includes the hotel address, phone number, and reference number. It is your responsibility to arrange travel to and from the hotel.

Newsletter